Legal

Privacy Policy

Last updated: 15 March 2026

Orvine (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains what data we collect, why we collect it, and how we handle it when you use our website, products, or services.

1. Information We Collect

  • We collect information you provide directly — such as your name, email address, and payment details when you create an account or use our services.
  • We automatically collect certain technical data when you visit our platform, including IP address, browser type, device identifiers, pages visited, and interaction logs. This data is used to operate and improve our services.
  • If you integrate third-party services (e.g., accounting software, job boards), we may receive data from those providers as authorised by you.

2. How We Use Your Information

  • To provide, operate, and maintain our products (Invoices, Jobs) and services.
  • To process transactions, send invoices, and manage subscription billing.
  • To communicate with you — including support responses, product updates, and security alerts.
  • To analyse usage patterns and improve the performance, features, and design of our platform.
  • To comply with applicable legal obligations and enforce our agreements.

3. Cookies & Tracking

  • We use strictly necessary cookies to keep you logged in and maintain session state. These cannot be disabled without affecting the functionality of the platform.
  • We use analytics cookies (e.g., first-party usage data) to understand how our products are used. You may opt out via your browser settings.
  • We do not use third-party advertising cookies or sell your data to advertisers.

4. Data Sharing & Third Parties

  • We do not sell your personal information. Full stop.
  • We may share data with trusted service providers (e.g., payment processors, cloud infrastructure) who act on our behalf, under strict data processing agreements.
  • We may disclose data where required by law, court order, or to protect the rights, property, or safety of Orvine, our users, or the public.

5. Data Retention

  • We retain your data for as long as your account is active or as needed to provide services.
  • When you delete your account, we will delete or anonymise your personal data within 30 days, except where retention is required by law.

6. Security

  • We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security reviews.
  • No system is 100% secure. In the event of a data breach that affects your rights or freedoms, we will notify you and the relevant authorities as required by law.

7. Your Rights

  • Depending on your location, you may have the right to access, correct, or delete your personal data, object to processing, or request data portability.
  • To exercise any of these rights, contact us at privacy@orvine.com. We will respond within 30 days.

8. Changes to This Policy

  • We may update this Privacy Policy from time to time. When we do, we will revise the 'Last updated' date at the top of this page and, where appropriate, notify you by email.

9. Contact

  • For any privacy-related questions or concerns, please contact us at privacy@orvine.com or write to us at our registered address: 14 Civil Lines, Muzaffarnagar, Uttar Pradesh 251 001, India.